Requirements for Mercedes-Benz of South Orlando Courtesy Vehicle Program

Explore Courtesy Loaners at Mercedes-Benz of South Orlando

Here at Mercedes-Benz of South Orlando, we are proud to offer exceptional automotive maintenance and repair. To help ensure that our customers get back to their daily routine without a gap in their transportation needs, we offer courtesy loaner vehicles. These are vehicles that you can drive in the interim if your car needs to stay at our service center for an extended period of time. Taking advantage of our courtesy loaner vehicles is a great way to keep your daily adventures moving without missing a beat. Additionally, we offer retired loaner vehicles for sale, offering our customers unique opportunities to save.

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What is a courtesy loaner vehicle?

Courtesy loaner vehicles are models that we offer to our customers to help them keep moving when they need to leave their car with our dedicated Mercedes-Benz service experts. They are typically late-model Mercedes-Benz vehicles that offer the premium driving experience and smooth performance that you deserve, which means that if you bring your Mercedes-Benz vehicle to our service Center for maintenance, you can continue to enjoy what you love about driving a Mercedes-Benz vehicle.

What is the courtesy loaner policy?

We are happy to offer a courtesy loaner vehicle to help you get the most out of your service experience. We simply ask that you familiarize yourself with our courtesy loaner policy and sign a loaner contract. Some of the rules include staying within a certain range of the dealership, refraining from smoking in the car, and returning the car with a full tank of gas. Please contact us for a full list of courtesy loaner policies.

Do I have to pay for a courtesy loaner vehicle?

This can depend on the duration of your service needs here at our dealership. We encourage you to call us here at our Mercedes-Benz dealership to find out more about this aspect of our courtesy loaners.

How do I buy a courtesy loaner from Mercedes-Benz of South Orlando?

You can find an exceptional selection of vehicles in our pre-owned inventory, including a fantastic selection of retired courtesy loaner vehicles. Purchasing a retired courtesy loaner vehicle offers that unique opportunity to get more out of your purchase. Unlike the typical preowned vehicle, retired courtesy loaners have had but one other owner: our dealership. We go above and beyond to ensure that these vehicles are in exceptional condition and ready for a new adventure out on the open road.

If you are interested in purchasing a courtesy loaner vehicle, you can purchase one from our available inventory like you would any other pre-owned car. We offer a growing selection of options that includes high-quality, late-model Mercedes-Benz models. We retire courtesy loaners to make way for newer models to add to our courtesy loaner fleet, which means that you get to reap the benefits when the time comes to set a vehicle aside in favor of something newer that we can offer to our service customers here at our dealership serving Clermont.

What do you need?
  • Must be 21 years or older to operate a loaner vehicle due to insurance regulations.
  • Valid drivers License
  • Credit Card
  • Valid Insurance Verification or Declaration of Insurance** - Proof of insurance will not be needed.
**Progressive Insurance does NOT cover any loaner vehicle.**
What are the rules and regulations?
  • No smoking. There will be a $150.00 cleaning fee
  • No excessive pet hair, no excessive beach sand, no stains on seats. By doing so, this will result in a $150.00 detailing fee.
  • Removing Mercedes-Benz trackers in the vehicles and/or removing the loaner stickers on the vehicle will result in a $200 inconvenience fee.
  • You must return the vehicle with a gas level at whatever you first received it at. If not, the customer will be charged $7.95 a gallon. 
  • ALL loaner vehicles are equipped with transponders, therefore, ALL toll charges will be billed automatically to the customer that is in the vehicle at the time with their credit card that is on file.

Contact Us to Learn More

If you have any questions about purchasing a Mercedes-Benz courtesy loaner vehicle or you wish to know more about our courtesy loaner policy here at our dealership serving Winter Garden and St. Cloud, please don't hesitate to get in touch with us. Our dedicated team of Mercedes-Benz experts can help you find the answers you seek as you navigate our courtesy loaner vehicle inventory. Stop by our dealership or give us a call today to connect directly with a member of our team. We will be more than happy to help you take the next steps on your automotive journey, whatever it may be.